Support
A real person reads every message. We aim to answer within two business days.
Contact us
Email info@thedolceway.com. It helps if you include the app name, your iOS version, and what you expected to happen.
Manage or cancel a subscription
Subscriptions are billed by Apple, not by us, so they are cancelled on your device: open Settings, tap your name, then Subscriptions, choose the app and tap Cancel Subscription. Cancelling at least 24 hours before the period ends stops the next charge. You keep access until the period you already paid for runs out.
Refunds are handled by Apple at reportaproblem.apple.com. We cannot issue them on Apple's behalf, but tell us what went wrong and we will fix the app.
Restore a purchase on a new device
Open the app, go to the subscription screen and tap Restore purchases, signed in with the same Apple Account that bought it.
Delete your data
Most of our apps store everything on your device, so deleting the app deletes the data. Where an app has an account, it also has an in-app delete that removes the account and its contents from our servers. If you would rather we did it, email us from the address on the account.
Report a bug or ask for a feature
Same address. Feature requests genuinely shape what gets built next, and a short description of the problem you are trying to solve is more useful than a proposed solution.
Our apps
- Affirm — Rewire your mindset daily.
- Breathe & Relax — Breathe better. Feel better.
- Calio — Know your numbers.
- Convertly — Convert anything. Instantly.
- Daily Dose — Wisdom on demand.
- DayCount — Make every moment count.
- DreamNoise — Sound that helps you focus and sleep.
- FastTrack — Advanced fasting for serious results.
- FocusTimer — Deep work. Zero distractions.
- GymCoach — Your AI-powered personal trainer.
- Meal Planner — Plan your meals. Simplify your life.
- PaceCoach — Run smarter. Improve faster.
- QuickConvert — Files converted. Privacy kept.
- Shotkeeper — Clean photos. More storage.
- SimpleStreaks — Build habits that stick.
- Tempo — Interval training made easy.
- TripVault — Your travel diary, in your pocket.
- WaterDrop — Hydration that fits your life.
- ZenBreath — Calm your mind. Anywhere.
Legal
Who we are
DT Nova Tmi (operating as The Dolce Way), Business ID 3595452-5, Finland.
Email: info@thedolceway.com